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Which statement is true regarding the Program Manager's contact number?

  1. It is used for patient inquiries

  2. It is for reporting incidents

  3. It is a hotline for medical emergencies

  4. It serves as a general contact for the hospital

The correct answer is: It is for reporting incidents

The Program Manager's contact number serves as a point of communication for reporting incidents. This is a critical function because the Program Manager typically oversees the implementation and adherence to safety protocols within the program. Ensuring that incidents are reported to the Program Manager is vital for managing risks, improving processes, and maintaining the quality of care. While the contact number may be used in other contexts like patient inquiries, medical emergencies, or general inquiries related to the hospital, it is specifically designed for incident reporting in this scenario. This distinction is essential as it helps streamline communication and focus on safety and incident management within the healthcare setting.